Front Desk/Client Relations Representative
3.
7 Arnold, MD Arnold, MD Full-time Full-time $22 - $24 an hour $22 - $24 an hour 23 hours ago 23 hours ago 23 hours ago Essential Job Functions General Office Administration Greet clients, visitors, and callers in a professional and friendly manner; Answer the switchboard.
Handle all inquiries within your capacity.
Route calls elsewhere as needed; Complete client intake paperwork process; Set client fees based on fee scale; Assign clients to therapist and set appointments; Process incoming cash, credit card, or check payments in database; Process in-kind donations, as needed; Sort and process mail and other correspondence; Order and maintain adequate office supplies; Maintain current listing of staff and contact information; Monitors and directs facility service requests; Maintains physical space at reception, playroom, conference spaces, and the building entry area (outside and inside).
Oversight of Insurance and Department Billing Assess and records client fee/Medicaid information Collects co-pays; Evaluates/reevaluates and implement client payments and fees; Oversees insurer reimbursements; Assists in rectifying billing issues.
Events and Programming Coordinates annual holiday giving program; Identifies and coordinates event opportunities to cultivate relationships with friends of the YWCA; Assists with volunteer program including identifying and linking volunteers to opportunities; Assist with event and meeting setup and break down.
Non-essential Job Functions Participates in regular supervision; Provides relief support for administrative and programmatic positions as needed; May supervise volunteers on specific tasks/projects; Delivers education and community outreach as instructed by supervisor(s); Obtains knowledge of policies and procedures of the Counseling and Abuse Intervention Programs.
Facility Operation Details:
In charge of office opening and closing procedures; Ensures food and other supplies are stocked, inventoried, and organized; Monitors alarm system and security cameras; Receives donations and follows logging procedures; Works with volunteers to ensure they are best utilized, valued, trained, and thanked; Performs light housekeeping duties to maintain the appearance of the main office; Provides minor maintenance requiring simple hand tools and schedules outside vendors for more complex maintenance needs.
Maintenance expenditures must first be approved by a supervisor.
Requirements Excellent customer service and problem-solving skills; Proactive and helpful demeanor; Proficient in Microsoft Office; Experience with multi-line telephone; Understanding of appointment scheduling software; Clear and concise writing; Attention to detail; Ability to operate standard office equipment; Ability to lift 40 pounds; Bachelor's degree; Additional Skills/Abilities/Qualifications Clear understanding and ability to effectively prioritize; Familiarity or willingness to learn about crisis intervention needs/services as well as community resources; Ability to work well either alone or as part of a team; Clear background check.
NOTE:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$22.
00 - $24.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Arnold, MD Arnold, MD Full-time Full-time $22 - $24 an hour $22 - $24 an hour 23 hours ago 23 hours ago 23 hours ago Essential Job Functions General Office Administration Greet clients, visitors, and callers in a professional and friendly manner; Answer the switchboard.
Handle all inquiries within your capacity.
Route calls elsewhere as needed; Complete client intake paperwork process; Set client fees based on fee scale; Assign clients to therapist and set appointments; Process incoming cash, credit card, or check payments in database; Process in-kind donations, as needed; Sort and process mail and other correspondence; Order and maintain adequate office supplies; Maintain current listing of staff and contact information; Monitors and directs facility service requests; Maintains physical space at reception, playroom, conference spaces, and the building entry area (outside and inside).
Oversight of Insurance and Department Billing Assess and records client fee/Medicaid information Collects co-pays; Evaluates/reevaluates and implement client payments and fees; Oversees insurer reimbursements; Assists in rectifying billing issues.
Events and Programming Coordinates annual holiday giving program; Identifies and coordinates event opportunities to cultivate relationships with friends of the YWCA; Assists with volunteer program including identifying and linking volunteers to opportunities; Assist with event and meeting setup and break down.
Non-essential Job Functions Participates in regular supervision; Provides relief support for administrative and programmatic positions as needed; May supervise volunteers on specific tasks/projects; Delivers education and community outreach as instructed by supervisor(s); Obtains knowledge of policies and procedures of the Counseling and Abuse Intervention Programs.
Facility Operation Details:
In charge of office opening and closing procedures; Ensures food and other supplies are stocked, inventoried, and organized; Monitors alarm system and security cameras; Receives donations and follows logging procedures; Works with volunteers to ensure they are best utilized, valued, trained, and thanked; Performs light housekeeping duties to maintain the appearance of the main office; Provides minor maintenance requiring simple hand tools and schedules outside vendors for more complex maintenance needs.
Maintenance expenditures must first be approved by a supervisor.
Requirements Excellent customer service and problem-solving skills; Proactive and helpful demeanor; Proficient in Microsoft Office; Experience with multi-line telephone; Understanding of appointment scheduling software; Clear and concise writing; Attention to detail; Ability to operate standard office equipment; Ability to lift 40 pounds; Bachelor's degree; Additional Skills/Abilities/Qualifications Clear understanding and ability to effectively prioritize; Familiarity or willingness to learn about crisis intervention needs/services as well as community resources; Ability to work well either alone or as part of a team; Clear background check.
NOTE:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$22.
00 - $24.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Education:
Associate (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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